ENERGY & UTILITIES

AGN ENERGIA

Improving operational efficiency through digital sales process.

AGN ENERGIA, established in 1958, is a modern energy company delivering innovative and efficient solutions. Its offerings include LPG, with a strong focus on Bio LPG research, LNG, natural gas, 100% green electricity, environmentally friendly technical gases, renewable energy sources such as photovoltaics, and e-mobility charging systems.

AGN ENERGIA has become a key provider for all energy needs, aiming to guide over 300,000 customers through the energy transition, creating positive environmental impacts through cost-effective solutions and access to more sustainable energy resources.

The Challenge

AGN ENERGIA identified a need to improve operational efficiency within a paper-based management system that was slowing down its sales network nationwide. The challenge was to accelerate request management processes by eliminating inefficiencies related to logistics and document handling, while also reducing operational costs. The company needed a digital system to improve efficiency and response speed to customers without compromising service quality.

+70%

customer experience

with positive feedback from customers who can now complete contracts easily and quickly.

The Solution

With the implementation of Apparound’s software, sales agents can configure personalized offers and contracts in real time, even offline, directly with customers. This platform enables digital contract management, with graphometric signature collection and the immediate sending of final offers. This solution has allowed AGN ENERGIA to streamline document management, reduce costs, and improve the efficiency of its sales network.