Energy & utilities

Sorgenia

Simplify the configuration of electricity and gas offers
and improve the efficiency of your sales force!

The Challenge

Sorgenia’s challenge was to simplify the sales processes of the business
segment, providing its consultants with digital tools in order to: beat the
competition, stipulate valid and error-free contracts and aim for maximum
customer satisfaction.

+40%

Increase Efficiency

Thanks to the CRM integration, data
control, CTE constantly updated and
POD and PDR acquisition automatisms,
sales agents can exclusively be focused
on the customer.

The Solution

With Apparound, the sales agents can dynamically generate the contract that will be based on the offer configured in real time with the customer, with the opportunity of closing the sale immediately thanks to the electronic signature. With our solution it is possible to automate and accelerate the insertion and the processing of contracts and of the supply points, shortening the time of the order processing to have faster activations.

-80%

CTE Update Time

Digitise the technical and economic conditions to be attached to contracts, reduced the back office work dedicated to update and distribute documents to the sales network from 2.5 to 0.5 man days.

+40%

Increase Efficiency

Thanks to the CRM integration, data
control, CTE constantly updated and
POD and PDR acquisition automatisms,
sales agents can exclusively be focused
on the customer.

-80%

CTE Update Time

Digitise the technical and economic conditions to be attached to contracts, reduced the back office work dedicated to update and distribute documents to the sales network from 2.5 to 0.5 man days.

-2

Contract activation

The sales agent is more effective in negotiations and can involve more the customer in the sales process. The time to activate a contract has been reduced from 3 weeks to just one week.

-14 days

Contract activation

The sales agent is more effective in negotiations and can involve more the customer in the sales process. The time to activate a contract has been reduced from 3 weeks to just one week.

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Download the Customer Story

"The partnership with Apparound represents a further important
part of our full digital strategy. The app supports our sales
consultants and enhances their professionalism because
it allows them to show to the customers the best solution
in real time to always make the right choice.”

Simone Lo Nostro, Market & ICT Director @Sorgenia

Find out how our clients
have increased their revenues

  • Less back-office activities and more time for sales

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  • The relationship with its customersat the center of the negotiations. Also in digital.

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  • Leading customers by the hand with a simpler digital selling process.

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  • Faster response times for a new sales paradigm.
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  • Faster response time and a better customer care!

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  • Apparound: maximize sales performance and provide an appropriate buying experience. Digitizing sales processes

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  • A digital sales process for a better customer satisfaction.

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